you need to know Frequently Asked Questions

Do you offer payment plans?
Yes, we currently offer in house 8 week payment plans (layaway) on all items, both website and daily sales on Instagram @brandbaggirl. Simply direct message us on Instagram or e-mail and we will accommodate your purchase. Affirm is also an accepted form of payment in FULL on all items.
Are all of your items guaranteed authentic?
Brand Bag Girl provides a lifetime guarantee of authenticity and each item we sell has been deemed authentic by our own expert authentication team.
Have your items been cleaned?
Every item from Brand Bag Girl has been professionally cleaned to the best of our ability without compromising the integrity of the item. We take special care not to overclean delicate areas such as straps and interiors, but rather focus heavily on the cleaning of canvas and hardware.
Are you a legal reseller of luxury goods?
Brand Bag Girl is a licensed reseller that pays taxes to both the State and Federal government. We abide by the strictest standards for legal resellers.
Do you do consignment or offer buy outs on luxury goods?
We do both, hand tailored to each particular scenario and bag. Visit our "sell" page to upload your photos and get a quote!
What brands do you carry?
Louis Vuitton, Gucci, Chanel, Christian Dior, Fendi, Hermes, YSL, Prada are the most common brands we sell.
Do you charge sales tax?
All purchases with California, Florida, Georgia, and Kansas shipping addresses are subject to approximately 7.5% sales tax.
What are your shipping days?
Monday, Wednesday, and Friday are our shipping days. Brand Bag Girl will ship the next shipping day after payoff. Shipping information will go to the buyer's email and signature will be required upon delivery. Brand Bag Girl is not responsible for misdelivered items or carrier's election to sign for the buyer.
Do you accept returns?
All bags are sold “AS IS”. Final Sale. Returns are accepted on a case by case basis ONLY and if accepted, will be accepted up to 15 days after delivery. If the item is approved for return, Buyer will be refunded upon the receipt, processing and inspection of the item. Item must be returned in the same, unused condition and a 20% restocking fee will apply to ALL accepted returns. No Buyers Remorse. Buyer agrees to research dimensions, styles, strap lengths, etc PRIOR to purchase. Same day cancellations are accepted via written approval by Brand Bag Girl and are subject to a 20% restocking fee.
Do you accept Affirm?
Yes! All items are eligible for Affirm's easy buy now pay later payment structure. NOTE: Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.